We need immediate answers to the billing change questions

[sc70]

Billing is supposed to change tomorrow. ugh

[JamesC]

Could you provide more details about what it is you'd like to know?

[sc70]

So is this a charge for each camera or is there a way to bundle costs if you have multiple cameras

[JamesC]

Your monthly charges will depend on which subscription plan you currently have. Today, Arlo offers two different subscription plans, Arlo Secure and Arlo Secure Plus. With Arlo Secure you can have single camera subscriptions or a multi-cam subscription. You can find more information about Arlo Secure plan offerings here: Arlo subscription plans and cloud recording 

[sc70]

So now we will be paying more per month than previously. that is unfortunate. very expensive.  really disappointing,

Will the customer service be improved with lower wait times? Waited 45 minutes this am, then disconnected, then another 25 minutes.  If we are paying more than you need to hire more people so we can get faster customer service

[sc70]

It will not allow me to drag the camera to the current plan ugh

[JamesC]

Which plan do you have? Arlo Secure or Arlo Secure Plus? Do you have a mutl-cam or single cam subscription?