Arlo|Smart Home Security|Wireless HD Security Cameras

Video playback in landscape mode

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Edinburgh_lad1
Hero
Hero

Another issue:

 

- open a locally stored video in landscape mode (not portrait and then turn to landscape - when selecting a video to play, you'll have to keep your phone in the landscape position) and you'll notice that it is automatically zoomed in.

 

How is it @ShayneS that new issues keep turning up? I really don't understand that. Do you guys write a new app each time it's released to show you're busy or something? 

 

 

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jguerdat
Guru Guru
Guru

Not zoomed in here on Android. What phone, OS version and app version? Have you tried rebooting the phone and reinstalling the app?

Edinburgh_lad1
Hero
Hero

This is utter madness. I shouldn't have to uninstall and install apps again to get what our supposed to do. I have apps from other vendors and they've been there for a long time without ever the need to reinstall them.

 

Anyway, reinstalling/rebooting the phone doesn't help. It's local storage that I'm talking about. And ultra cameras. Turn your phone round by 90 degrees and then select a clip from from the local storage to play *with your phone being in the landscape position already*.

 

Playing videos with the phone in the normal position and then turning the phone round by 90 degrees displays recordings normally.

jguerdat
Guru Guru
Guru

That's what I had done but just did it again with the same results - your issue didn't happen.

 

If you're not going to do basic troubleshooting, there's little anyone can do to help.