Video glitch example. Arlo pro 4 XL

[Jfurnari03]

Stop worrying about integrating AI, little more on focusing optimizations and glitches on maybe  almost 2 year old cameras. Yet you want to be paid the big bucks on yearly subscriptions.. your base backbone infrastructure better work perfectly.  

[Jfurnari03]

if you're an end user with similar issues.  Download your recordings, upload them up YouTube and attach your videos in your message.  And tag which camera you have in the related product line in this post here 

[StephenB]

Have you tried measuring the wifi upload speed at the camera location?  You can do this using the Ookla speedtest app on the phone (with mobile data turned off).

[Jfurnari03]

These are recordings that are stored in the cloud, the connection should be between the camera and the node that's hardwired into my router.    These camera's don't connect DIRECTLY to my wifi.. Just register's to the node itself

[StephenB]

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@Jfurnari03 wrote:

These are recordings that are stored in the cloud, the connection should be between the camera and the node that's hardwired into my router.    These camera's don't connect DIRECTLY to my wifi.. Just register's to the node itself

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If the smarthub is near the router, then the wifi signal from the smarthub should be about the same quality  as your router wifi.  You need at least 2 mbps upload speed for the Pro 4 (preferably more).

Also - if the smarthub is right next to the router, then the router signal might be overloading the RF circuitry in the base.  So try moving the smarthub as far from the router as the ethernet cord will reach.

[Jfurnari03]

i'd say this happens to 5% of my recordings.. all the rest are fine.   So if it was in-fact that it would happen to a way higher percentage than that.   They want more money for their subscriptions.. I'm going to be just as simply apply more pressure than simply ignoring it just on that fact.   But let's say my mother got attacked by that man at the front door.. how do I present that footage to the police if that was the case.  You get my point?