Arlo|Smart Home Security|Wireless HD Security Cameras

V5.0 Arlo Secure App — Cant select and delete multiple recordings

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Hatearloapp
Aspirant
Aspirant

This is worse than an F grade.  Cant select and delete multiple recordings … Only option: open EACH recording, swipe to select trash, then click to delete.  That is three steps for EVERY recording.  What used to take 10 seconds for many user selected recordings (or all) takes 5 seconds per recording … if its windy or your dog is playing and you have 100 recordings that means 8 minutes per camera … if you have 4 cameras that is 32 minutes.  Vs about 40 seconds on previous version.  TERRIBLE!! How did this pass user testing?  Another lost feature:  new recording count on each camera ‘widget’. GONE!  Used to be able to see st a glance that there were 3 new recordings at your front door (or any camera). Now you have to click on device and look at a VERTICAL LIST of recordings and FIGURE IT OUT.  AWFUL.  The people that programmed this useless app should be FIRED!  I recommend that EVERY USER LOOK AT A COMPETITIVE PRODUCT … MAYBE IF ENOUGH PEOPLE LEAVE

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StephenB
Guru Guru
Guru

@Hatearloapp wrote:

Cant select and delete multiple recordings

Actually you can:

  1. press the three dots on the top right
  2. Select "Feed settings"
  3. You can then select individual recordings, or entire days, and delete them.

While there are certainly issues with "Feed", I suggest you take the time to explore it before you assume something is missing.

Edinburgh_lad1
Prodigy
Prodigy

It's interesting that the overall feedback about the new app is very negative, and yet Arlo keeps on investing in this keech big time. Mind-boggling all that, innit? 

Hatearloapp
Aspirant
Aspirant

Actually I did; you assumed wrongly.  

 

There is no such menu selection.  Under Feed … feed Settings there are EXACTLY THREE selections:  1. Event types (allows selection of categories that may have triggered a recording (like Motion, Person, Vehicle, Animal … etc;) useless because that doesn’t allow any recording selections on the ‘Feed’:  2. Devices (allows you to remove a named device from the feed) useless because that is all recordings or no recordings from a camera ‘showing in the ‘Feed’.  3. Thumbnail size:  small, Medium, Large … again useless.

 

So I repeat my premise.

 

if you have other info please send it.  BTW I have a standard Arlo package.

StephenB
Guru Guru
Guru

@Hatearloapp wrote:

Actually I did; you assumed wrongly.  

 

if you have other info please send it. 


Sorry, I meant to say "Manage Events".  You must have missed that when you were exploring the app.

 

So select that, and not "Feed Settings".  You'll see a round circle before each event, and also one for each day.  Pressing on the circle next to the day will select all recordings shown in the feed for that day.

 

Note this can be combined with the "Feed Settings", so you can first filter the feed using the settings, and then go into Manage Events.