Unable to subscribe to any Security/Smart Plan

[klausadrift]

All firmware and Arlo app are up to date on my system. Using Android phone with latest update.

I just included the Arlo Ultra 2 to my existing base station and three existing Arlo Pro 2 cameras.

I wanted to subscribe to a security/smart plan, but from the App - Subscription I can only see "No subscription" and no link to purchase any plan.

The same goes when I log in to my.arlo.com.

I bought the Arlo Ultra 2 specifically for the purpose of subscribing to one of your security/smart plans. How to I subscribe?

[jguerdat]

Do you have the 3 month trial subscription noted in Settings, Subscription? If so, wait until that times out or cancel it so you can subscribe normally.

[dcfox1]

Also are you in a County were a plan is available. Here is a list.

Arlo subscription plans and cloud recording

[klausadrift]

No, I do not have any 3 month free trial in neither my app nor in the website.

[JamesC]

klausadrift,

Not all countries have subscription plans available. What country are you in?

JamesC