Arlo|Smart Home Security|Wireless HD Security Cameras

Tried to become a paid customer, but promotion link redirect me to a blank page. Frustrated.

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xiaozliu
Aspirant
Aspirant

Dear Sir Or Madam,

I opened multiple support tickets about my issue with promotion email.

Ticket #1:  42942669 

Ticket#2: 42943477

Here is my story: My free trial with Arlo secure is about to expiry and luckily, I received a 25% off Arlo Secure promotion email from you guys, and I decided to take advantage of this offer to become a paid customer. But the "Join Now" button directs me to a blank page. 

I contacted support about this issue, and I was advised someone will contact me but no one ever did. I don't know where else I can get help with. So I'm here.

 

2 REPLIES 2
JamesC
Community Manager
Community Manager

xiaozliu,

 

I will take a look at your support ticket and request a status update.

 

JamesC

xiaozliu
Aspirant
Aspirant
Hello JamesC,

Thank you. If you need additional information please let me know.