Subscription

[Ryandywane24]

Paid twice for my 17.99 subscription but still can’t use my cameras even though it charged my bank account for BOTH charges. Now I only get movement notifications that I can’t even turn off!!! 

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

[Ryandywane24]

Still nothing. And still haven’t gotten them fixed.

[BrookeN]

I just opened the ticket yesterday. Please allow a few days for support to get a hold of you. 

[FamSafe]

Hi Folks

Having same issue... Any resolution??? 

Please advise

[Ryandywane24]

I understand but I also paid twice And don’t want it to still pull the automatic payment AGAIN when I have more paid for 2 months.

[BrookeN]

@FamSafe I have reached out to support and created a ticket. Please allow a few days for support to reach back out to you. 

[Ryandywane24]

Still no response 

[BrookeN]

@Ryandywane24 has support reached out to you and resolved the behavior you were seeing?