Arlo|Smart Home Security|Wireless HD Security Cameras
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Woodward7
Aspirant
Aspirant
‎2024-05-30 02:06 AM

Hi, If currently I only have 1 camera installed and I subscribe on the lowest tariff, do I only get 2k playback although my camera is 4K? 
apologies in advance but I wasn’t aware you needed a subscription with a base station and memory card.

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StephenB
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‎2024-05-30 04:18 AM
@Woodward7 wrote:

If currently I only have 1 camera installed and I subscribe on the lowest tariff, do I only get 2k playback although my camera is 4K? 

This depends on where you live.  The Arlo Secure subscription includes 4K in the US, but I think you need Secure Plus in other areas.  Check the subscription info on Arlo.com, it should be tailored to your geography.

 

@Woodward7 wrote:

 I wasn’t aware you needed a subscription with a base station and memory card.

Some do use local storage instead of a subscription, but the user experience isn't great.

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