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Subscription not showing up on my account

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  • ‎2024-04-24 07:18 AM
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Gatorsina
Follower
Follower
‎2024-04-24 07:18 AM

I am paying for a monthly subscription, but my ex-husband has set up the account. I believe he was the primary login and now it is not showing the subscription under my profile. I need to link my account to my active subscription since I am paying for it and he no longer lives in my

House . I can’t get Help through live agent because they said I am not privy to it since I don’t show a subscription on my account. Can somebody please help me. Of course I can’t find a phone number anywhere

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-04-24 07:44 AM

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

 

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