Standby Mode always detects motion

[colinbes]

My standby mode is set with motion detected and audio (where applicable) disabled yet when in standby mode the camera are detecting motion and sending alert to Arlo App on my phone.

This is something new and started a day ago - up until now when in standby mode there was no detection and no video capture.

This is very frustrating and I am not sure if it's coupled to my subscription expiring  - which it shouldn't be.

For now I have to resort to switching cameras off.

Anyone else experiencing this?

[AdamsM]

The only fix is to do a factory reset of your cameras. It is very frustrating that Arlo will not fix this. 

[colinbes]

My subscription should be expired by now and if this is the case then I am no longer seeing the issue - Are you able to confirm my subscription has expired?

[StephenB]

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@colinbes wrote:

My subscription should be expired by now and if this is the case then I am no longer seeing the issue - Are you able to confirm my subscription has expired?

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This is a user-to-user forum, and I don't work for Arlo.  So this is not something I can check.

You can easily check it yourself though.

1. Launch the Arlo Secure App.
2. Tap the profile icon in the top left of the screen
3. Select the Location.
4. Tap Plans.