Arlo|Smart Home Security|Wireless HD Security Cameras

Selective Notifications

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ittroll
Apprentice
Apprentice

Have I missed something, or is there no way to select which events I want to be notified about?

With the new experience all users are notified when the mode changes. Even the person changing the mode is notified on the device they used to make the change. 😳

I removed this event category from the feed, but the notifications still come.
I only want to receive notifications about detections and low batteries, like I had before.

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Arlo Pro 2 - You will continue to have access to free 7-day storage even if they enter the EOL stage.
5 REPLIES 5
BrookeN
Arlo Moderator
Arlo Moderator
ittroll
Apprentice
Apprentice

I don't see an option for Smart Notifications or Package Detection - perhaps because I don't have a subscription for these AI services.

However, none of the options on that KB relate to mode change notifications, which is the thing I most want to disable.

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Arlo Pro 2 - You will continue to have access to free 7-day storage even if they enter the EOL stage.
BrookeN
Arlo Moderator
Arlo Moderator

As of now there are no plans to change the Arm/Disarm notifications sent for mode changes. I will continue providing the feedback posted here to the development team for consideration but I do not have any new information to share at this time.

ittroll
Apprentice
Apprentice

Thanks. It seems odd that the app allows you to be selective about what appears in your feed but not do the same for notifications. Especially odd that it notifies me of a mode change when I change the mode myself. Fingers crossed the dev team find it annoying too.

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Arlo Pro 2 - You will continue to have access to free 7-day storage even if they enter the EOL stage.
ittroll
Apprentice
Apprentice

I just noticed that even when you disable mode change events on your feed, they are still included in the badge count. So the badge will indicate a number of events, but when you view the feed there are none. Quality work.

––––––––––––––––––––––––––––
Arlo Pro 2 - You will continue to have access to free 7-day storage even if they enter the EOL stage.