Arlo|Smart Home Security|Wireless HD Security Cameras
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‘Secure’ Subscription not working after payment

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  • ‎2024-08-24 02:26 PM
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Arlo_user505
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Follower
‎2024-08-24 02:26 PM

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Recently paid for the ‘Secure’ subscription ($12.99) for my cameras and the Secure features are not working at all. The chat is a huge looping waste!! Keep getting a prompt telling me only paid subscribers can talk to a live agent. On another note, turning off the Animal filter is useless as well. Close to trashing this Arlo system.

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BrookeN
Arlo Moderator
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‎2024-08-27 07:43 AM

I have reached out to support regarding the subscription that was purchased but not showing on your account. Support will be reaching out to you as soon as possible. 

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