Arlo|Smart Home Security|Wireless HD Security Cameras

Revert to old email

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wsea199
Follower
Follower

I changed the email associated with my account a few days ago, but need to revert back to the original email. However, when I try to change back, it says "This email already exists". It appears the system holds on to the old email  as associated with an account, but if I try to log in with the original email, nothing works. The virtual support has not been helpful and I have not been able to reach a human to assist with this very simple problem.

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BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to support regarding the concerns listed above. Support will be reaching out to you as soon as possible.