Refund

[BillieReed]

I returned an order in November and another order in December.  I have yet to receive a refund.  When will I get a refund?

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

[BillieReed]

I did send a DM and no response. I would really like my refund. I did the right process in returning.  

[BrookeN]

I have not received a message from you as of yet. 

[BillieReed]

No I have not.  I really don't know why it is so hard to get a refund for the cameras I returned unopened/unused.

[BrookeN]

I can have support reach out to you, however I asked you to send me a direct message with a good callback number as well as a good time to call. I have not received any message from you as of yet. I sent you a direct message asking for that information as well and you have not responded to that message as well. I could help you get the refund looked into, however I need that information first. 

[BillieReed]

You have not responded to my direct message to you Brooklyn. 

[BrookeN]

It is Brooke and I just received it. I have reached out to support, they will be contacting you as soon as possible.