Refund sub

[Jimimaca]

I recently bought arlo cameras from Noel leeming in nelson New Zealand I took them home set them up and even though I had one month I paid for a subscription on monthly payments. About one hour later we had seen a package deal for a years subscription and we decided to get it . It was what we intended. Somehow arlo geofenced us kiwis to a Shopify charge of usd and took the money about two hours later. I ring support explain this for three days until I'm livid and p#&$ed off. I am treated like a crazy idiot making up stories. Support offer no support. I understand the challenges in contact a partner of the exact same company.... I could find the numbers and addresses of all the offices in usa. No one answers. Nobody on our geofenced from support is helping and nobody from the USA has picked up on the fact they are basically thieves untill refunded. I'm about to use this camera system as toilet paper and think of the company only as a bleet of high pitched methane leaving my ass. Your support sucks you have zero communication and absolutely no idea what a geo fence is or the fact the commerce commition are onto you and I'm going wreck your little bottom with the long arm of the consumers rights acts ya buggers. Give my money back please . Than I can return the cameras to the store and go straight to your counterpart competition and sign up knowing full well ..... Your company sucks a bag dice mate!!!!! U and ya dog lad. ...... My labels because I can't enter my own in the txt box ...... In case you haven't picked up on how I'm feeling about the $552nzd ya mongreals got away with so here they are .. Ripped off, no help, use less coz ya useless, refund the kiwi ya yankee dog, love yas but gotta split I'm sorry it's just ..... Your pretty **bleep**, no faith, iv got a jobbie on a stick!!! Away with yee and return me bees and honey. The maoris are coming to get ya ka mate ka mate!!     P.s imagine if you could just charge folk Willie nillie. 🥲🫠🤪🥺🤐🫡🤔🤔🤔🤔😮‍💨🤨

[BrookeN]

I apologize for the frustration regarding the subscription charges. I can have support look into this further. Can you please dm me a callback number as well as a good time to call. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.