Arlo|Smart Home Security|Wireless HD Security Cameras
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Recently left 3-month trial plan and now my camera is not recording

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JDel51
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‎2021-10-22 07:58 PM

I recently left a 3-month trial plan and now my camera is on but not recording. I don’t want any plans. Help!

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StephenB
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‎2021-10-23 03:52 AM
@JDel51 wrote:

I recently left a 3-month trial plan and now my camera is on but not recording. I don’t want any plans. Help!

You need a subscription in order to get cloud storage.

 

If you have a smarthub (VMB4540 or VMB5000), you could use direct access to local storage. https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

 

There are downsides though:

  • No manual recording
  • No friend access
  • No PC access (app only)
  • No thumbnails
  • Can be difficult to set up remote access

Personally I only use local storage for backup.

 

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