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The arrive / leave automation does work. I see that in the Feed where the mode change event is shown.
I have defined the action SEND NOTIFICATION in the automation to NOTIFY EVERYONE.
The issue is that the notification is not occurring. This used to work but it stopped weeks ago. I didn’t change anything.
I do receive notifications according my setup in MODES - DEVICE RULES.
I have Arlo app version 6.6.9 (16896).
I have iOS 18.6.2.
I double checked all settings.
I have uninstalled and reinstalled the Arlo app.
Solved! Go to Solution.
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The symptom should now be resolved with the latest version of the Arlo app. Please make sure you have the latest version 6.11.1 and test again.
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Can you download the latest version of iOS and test again?
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Hi @ShayneS @thanks for your response. Nobody in the family is receiving this notification. My wife’s iPhone is on latest iOS 26.2.
I.e. that will not resolve this issue.
In addition, I did remove the notification action, saved the automations, added the notification action again, saved the automations. But also that does not solve it.
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@ShayneS I see the same behavior on Android. I haven't had a notification of entering or leaving the zone for quite some time. It hasn't bothered me but it does indicate a change in behavior that has existed for at least a year and likely much more.
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Let me look in to this and I will report back as soon as possible.
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Any update on this?
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The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.
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The symptom should now be resolved with the latest version of the Arlo app. Please make sure you have the latest version 6.11.1 and test again.
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Tested it and it works again. Thanks for resolving this issue on fundamental functionality.
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@Alouis Thanks for the update.
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