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Monthly charges continue long after subscription cancelled

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hroderick
Aspirant
Aspirant

It has been about a year since I cancelled my subscription using the app, but the monthly $3.19 charge continues. Please stop the charges. 

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Hi @hroderick 

 

Thank you for bringing this to my attention. I have provided this info to support and someone will be reaching out to you as soon as possible. 

hroderick
Aspirant
Aspirant

Matter is resolved. It was my error. Thank you for your attention and I apologize for the bother.

ShayneS
Arlo Moderator
Arlo Moderator

@hroderick 

 

No apology necessary, let me know if you have any questions anytime.