Arlo|Smart Home Security|Wireless HD Security Cameras
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Lost Network Password

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Clark9115
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‎2024-12-20 07:50 AM

I need to reconnect my base and I need the network password. Is there a number I can call to get that? I don’t have it anymore…

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StephenB
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‎2024-12-20 10:22 AM
@Clark9115 wrote:

I need to reconnect my base and I need the network password. Is there a number I can call to get that? I don’t have it anymore…

The base wifi is closed, and only used by the cameras.  You cannot connect to it (and never connected to it in the past).  Arlo does not publish the password.

 

The base connects to your router with ethernet, not over wifi.

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StephenB
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‎2024-12-20 10:22 AM
@Clark9115 wrote:

I need to reconnect my base and I need the network password. Is there a number I can call to get that? I don’t have it anymore…

The base wifi is closed, and only used by the cameras.  You cannot connect to it (and never connected to it in the past).  Arlo does not publish the password.

 

The base connects to your router with ethernet, not over wifi.

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