Arlo|Smart Home Security|Wireless HD Security Cameras

Internet connection is lost. Geofencing in Arlo is unavailable at the moment

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lltc
Aspirant
Aspirant

Over the past few weeks I constantly receive a notification on my mobile device whenever I leave the house.

"Internet connection is lost. Geofencing in Arlo is unavailable at the moment"

 

I see there are old threads from 2019 for this, but I have to assume this is not the same being 6 years on and a different app these days.

Please fix.

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StephenB
Guru Guru
Guru

@lltc wrote:

Over the past few weeks I constantly receive a notification on my mobile device whenever I leave the house.

"Internet connection is lost. Geofencing in Arlo is unavailable at the moment"

 


What model phone?  What iOS/Android version is it running?

 

Have you checked that the app is allowed to use your mobile data connection?

jguerdat
Guru Guru
Guru

I've been having this issue ever since I updated my Pixel phones to Android 15. 14 didn't do it. It seems that Samsung phones don't have the issue even when running 15 so it appears to be a Pixel thing. My guess is that something about connection switching is causing this but nothing has come from my contacts with an L3 to solve this.

 

Typically, on a reboot, I'll get several such messages along with a final geofencing is enabled. However, occasionally when away from home (might have happened even at home - not sure I remember) I'll get a brief burst. Not often but...