Arlo|Smart Home Security|Wireless HD Security Cameras

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Engin33rSAM
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I asked this question in a separate thread but am unable to post to it as the Reply button is missing (no idea why).

So, starting a different thread to say I think I've found an answer.

To begin, the issue is that I would frequently receive a message that "Internet connection is lost, geofencing is unavailable".  As such, the automations I had set up for arming/disarming the camera system did not work.

One item to note - I also have my phone set to automatically restart once a day during the night.

It appears that after a phone restart, Arlo Secure wants you to open the app at least once for the geofencing to work correctly.  For the last week, I've made sure to open the app each morning after I get up and haven't had an issue with the above-mentioned error message.

I'll continue to try this for the next week and then test it without opening the app to see if the error message returns.

Will post an update, assuming the reply button will work with this post in the future.

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jguerdat
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Is this a Pixel phone? WHich one and what OS version? 

 

I've had this issue ever since Android 15 was released - 16 still does this. Yes, you can clear the notification and open the app to make GF work but right now there's no fix. I've been in touch with an L3 tech about this for some time with no resolution.

Engin33rSAM
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I have a Galaxy S22 running Android 15.

jguerdat
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Interesting - in the past it seemed to be only Pixel phones. I'll be sure to pass on this info to the L3.