How do I get a refund

[Andy8]

How do I get a refund? The yearly subscription just triggered for $149.99. I haven’t owned the cameras for 6 months, so it makes no sense to be charged for this service. Didn’t realise I had a recurring payment to cancel. I logged onto Arlo account and cancelled it. 
Emailed the address listed under paypal, but that bounced back as folder full

[BrookeN]

I would be more than happy to provide that information for you. It does appear that you have 10 cameras and 2 basestations on the account that are online currently. You can reach out to support and ask about a refund. However, refunds are usually not given for active accounts. 

US/CA Customers - 1-877-427-5680 6:00a.m. - 8:00p.m. PST

[Andy8]

Not sure what account you are looking at, but only ever had 4 cameras and no base station? I was able to log onto app so am going to try reaching out to support via that