Help! I cant get into the app anymore.

[Djwong3]

I was logged out of the app and when I log back in and get to the second part of the 2 step verification, after I enter in the number I get "invalid factor data" or and error and please try again later. I've tried both of the ways I can verify to get the number, changed the password, closed all tabs, uninstalled and reinstalled, and restarted my phone twice. I can log into the arlo website in the browser, but a no go in the app. I'm beyond frustrated that I can't get in.

[ShayneS]

Hi @Djwong3 

Are you still experiencing this symptom?