Arlo|Smart Home Security|Wireless HD Security Cameras

Frustrated: RING of RED lights, not amber, RED.... Essential wireless video doorbell

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Munki
Follower
Follower

Everything starts off fine, everything set up to a 2.4 Ghz network. Camera finds 'phone. The doorbell ring lights flash white and then flash RED (not amber) before switching off and not being found by the phone. Can anybody please help? Is it router settings? Is it an ID ten T error?I am beyond frustrated right now...

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BrookeN
Arlo Moderator
Arlo Moderator

Can you go through these troubleshooting steps and see if it helps resolve the behavior you are seeing. Also, try resetting the doorbell before setting up. 

 

https://www.arlo.com/da_dk/support/faq/000062328/My-Arlo-Essential-Video-Doorbell-wasn-t-found-durin...

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BrookeN
Arlo Moderator
Arlo Moderator

Can you go through these troubleshooting steps and see if it helps resolve the behavior you are seeing. Also, try resetting the doorbell before setting up. 

 

https://www.arlo.com/da_dk/support/faq/000062328/My-Arlo-Essential-Video-Doorbell-wasn-t-found-durin...