Arlo|Smart Home Security|Wireless HD Security Cameras

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ittroll
Luminary
Luminary

Received a survey pop-up during a forum visit. Filled it in and clicked submit, only to find it has been built to Arlo's usual quality standards.

survey.png

Posted here as there doesn't appear to be a more general forum.

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Arlo Wire-Free, Pro, Pro 2, Go, Q, Q Plus, Baby - You will continue to have access to free 7-day storage even if they enter the EOL stage.
4 REPLIES 4
Macahi
Apprentice
Apprentice

Same.  I think it broke at least 6 months ago.  I've had a few requests for feedback and each time it's failed with that same error message.

 

I do remember doing at least one in the past that worked, but it was a long time ago.

ittroll
Luminary
Luminary

Wow, having your customer feedback survey broken for 6 months or more really does say it all.

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Arlo Wire-Free, Pro, Pro 2, Go, Q, Q Plus, Baby - You will continue to have access to free 7-day storage even if they enter the EOL stage.
Dgmi
Apprentice
Apprentice

They’ve managed to master how to  keep our concerns out of their ears.

 

no customer service, feedback, survey..

JamesC
Community Manager
Community Manager

Thank you for bringing this to my attention. We will look into this issue with the survey.

 

JamesC