Error when trying to set up Secure Plan

[philso]

Trying to set up a Secure Plan now that the 3 mo0nth trial has ended and I'm getting this error when confirming payment.

Http failure response for https://myapi.arlo.com/hmsweb/users/79184021/changeplan/v2: 0 Unknown Error

Can anyone help with this?

Phil

[jguerdat]

Have you tried both the app as well as the web client?

[philso]

Yes, its the same error from the app and the web client.

[JamesC]

philso,

Try logging out of your account, clearing your browser cache, and log back in. Do you still experiencing the same behavior?

JamesC

[philso]

Done that. Getting the same error.

[JamesC]

philso,

Could you provide a screenshot of the error?

JamesC

[philso · Accepted solution]

Logged back on to get the error message and this time it worked!!!

Thanks for your time.

Phil