Arlo|Smart Home Security|Wireless HD Security Cameras

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shmihe
Aspirant
Aspirant

So I see there was a problem with people accidentally deleting videos, going all the way back to 2016. 

 

Now, I have had the issue myself, trying to save a video and finger accidentally clicking on delete. 

 

There is no "warning" before actually deleting, and there is no trash bin to recover it from. 

 

Even if it was only a trash bin that was used to give you a couple of minutes to correct a mistake in deletion. This IS a piss poor design!!!

 

Many of us are using Arlo Secure on a cell phone, so a slip of a finger is a common thing to contend with. And each device's screen touch sensitivity could have a wide range of variability. 

 

Why is this still an issue??

 

Does Arlo's design and programming team ever consider the amount of grief and frustration they may cause their customers?

 

 

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ShayneS
Arlo Moderator
Arlo Moderator

@shmihe 

 

Thank you for your feedback, we greatly appreciate the community’s contribution. I will provide this information to the appropriate team for future consideration.