Arlo|Smart Home Security|Wireless HD Security Cameras

Double billed

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sirlioneyes2
Follower
Follower

I have been double billed since May of 2023.  How do I get this fixed?  I haven't found a number to call on the website and there is no apparent way to request it.  Tis pretty bad there is no way to contact arlo billing! Please advise.

 

John Knight

 

 

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to support regarding the charges you received for the subscription. Support will be reaching out to you as soon as possible. 

altatidwell
Aspirant
Aspirant

I have also been double billed for this month.  Could you please tell me who to contact or have someone contact me

StephenB
Guru Guru
Guru

@altatidwell wrote:

I have also been double billed for this month.  Could you please tell me who to contact or have someone contact me


You can get phone support through the support center in the app.