Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Difficulty purchasing plan

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Cjolliff
Follower
Follower
‎2023-04-12 08:29 AM

Trying to complete purchase of Secure Plan for Doorbell camera but  cannot.  Asks for promotional code which I do not have.  

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JamesC
Community Manager
Community Manager
‎2023-04-12 01:34 PM

Cjolliff,

 

If you do not have a promotional code, you should still be able to proceed.

 

Are you seeing any error messages?

 

For more information on purchasing a plan, see here: https://kb.arlo.com/000056588/How-do-I-subscribe-to-Arlo-Smart

 

JamesC

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