Delete library

[Rick662]

My trial ended and I’m still showing videos in my library. I can find a way to delete the library. How do I delete the library videos?

[StephenB]

If you use my.arlo.com, you can click on "select" in the upper right of the library page.  You will then see "select all" in the same spot on the page. 

Then scroll down to the bottom of the page, and select delete.  You'll need to repeat this process for each day of recordings in the library.

Alternatively, wait a bit and the library should disappear.

[Rick662]

Thanks for the response, but as I said, my trial subscription expired and because of that, it won’t let me in the library with a subscription. So, my library says I have 23 videos, with no way to delete them.

thanks!

[JamesC]

Rick662,

Are you still experiencing this issue today?

JamesC

[Rick662 · Accepted solution]

No, but only after I did a hard reset of the Smarthub.