Arlo|Smart Home Security|Wireless HD Security Cameras

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Rick662
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Aspirant
My trial ended and I’m still showing videos in my library. I can find a way to delete the library. How do I delete the library videos?
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Rick662
Aspirant
Aspirant
No, but only after I did a hard reset of the Smarthub.

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StephenB
Guru Guru
Guru

If you use my.arlo.com, you can click on "select" in the upper right of the library page.  You will then see "select all" in the same spot on the page. 

 

Then scroll down to the bottom of the page, and select delete.  You'll need to repeat this process for each day of recordings in the library.

 

Alternatively, wait a bit and the library should disappear.

Rick662
Aspirant
Aspirant

Thanks for the response, but as I said, my trial subscription expired and because of that, it won’t let me in the library with a subscription. So, my library says I have 23 videos, with no way to delete them.

 

thanks!

JamesC
Community Manager
Community Manager

Rick662,

 

Are you still experiencing this issue today?

 

JamesC

Rick662
Aspirant
Aspirant
No, but only after I did a hard reset of the Smarthub.