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Charges on my credit card

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  • ‎2022-01-09 12:52 PM
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Daya
Follower
Follower
‎2022-01-09 12:52 PM

I saw charges on my credit card, and my trial was supposed to end tonight. I have cancelled my subscription and want to chat or contact customer service but no luck to get the charges reversed before I start a dispute charge with my credit card. 

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JamesC
Community Manager
Community Manager
‎2022-01-10 03:18 PM

Daya,

 

To open a ticket with customer service, an Arlo Secure subscription is required. If you would like me to escalate, please send me a private message with the email address you use for your Arlo account along with details about what you're trying to get assistance with and I would be happy to help.

 

JamesC

 

 

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