Cannot Log into Account

[Retired_Member]

I cannot log into my account for over 2 weeks now. First I thought it was an update or glitch but I’ve waited and updated and still cannot log into my account. It just says Unknown Error on the app or browser. Help please.

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.