Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-10-24 07:23 PM
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rthomas599
Follower
Follower
‎2023-10-24 07:23 PM

I have the arlo essential camera. I changed phones and now when I log in Arlo doesn't recognize the phone. The push notification to phone  does not send a notification to the new phone. 

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DannyBearAgain
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Master
‎2023-10-24 10:58 PM

You need to set the new phone as the primary device in the two step verification settings.

 

https://kb.arlo.com/000062582/Why-does-the-Arlo-Secure-app-say-it-doesn-t-recognize-this-device-when...

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