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Arlo secure plan - can't activate cameras on iPhone

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Justride1000
Aspirant
Aspirant

I’ve just set up plan but can’t activate as I only have iPhone and it is asking me to drag and drop cameras to activate (can’t do that on phone).
Is there another way to do that?

3 REPLIES 3
StephenB
Guru Guru
Guru

@Justride1000 wrote:
I’ve just set up plan but can’t activate as I only have iPhone and it is asking me to drag and drop cameras to activate (can’t do that on phone).
Is there another way to do that?

No access at all to a PC???  Even for a few minutes? 

 

Note you don't have to be home to make this change.  You would need to browse to my.arlo.com, and enter your username/password (just be careful not to let the browser save them).

Justride1000
Aspirant
Aspirant
Unfortunately not until end of next week. Never needed a computer with iPhone…until now it seems?
jguerdat
Guru Guru
Guru

No iOS here but are you holding the camera long enough (long press) to engage the ability to drag and drop? You can also use a mobile browser set to use the desktop version of the site.