Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo chime

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Edinburgh_lad1
Hero
Hero

The latest in this Arlo farce is that in the latest app released for Android, you can't trust Arlo chimes (first generation) - no sound. This another in the long list of very poor delivery in terms of what this system offers.

 

@. Are you guys notembarrassed for the Arlo products and how poor quality they are, and what your team deliver, or rather not? 

 

PS still waiting on the other things to be fixed (2k/4k streaming) etc etc etc more recently not being able to pause recordings, and now the above. 

 

 

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ShayneS
Arlo Moderator
Arlo Moderator

Hey @Edinburgh_lad1 

 

Can you try to go to the Video Doorbell settings where the Chime is paired then go to Chime Settings where you can select the list of Melodies, adjust the Chime Volume by moving the slider?

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ShayneS
Arlo Moderator
Arlo Moderator

Can you provide more detail regarding this symptom with the Chime Gen 1 and how to reproduce?

 

Thanks 

Edinburgh_lad1
Hero
Hero

@ShayneS thank you for responding.

Please go to the chime's settings, then Default Mode Settings and move the volume slider in any direction.

ShayneS
Arlo Moderator
Arlo Moderator

Hey @Edinburgh_lad1 

 

Can you try to go to the Video Doorbell settings where the Chime is paired then go to Chime Settings where you can select the list of Melodies, adjust the Chime Volume by moving the slider?

Edinburgh_lad1
Hero
Hero

Hi Shayne

 

Thank you! 

 

I have an audio doorbell back in operation and one can adjust the volume of the chines by going into 'chine settings'. It's strange, though, that one can't do that by going into respective chimes. Obviously, intuitively, one goes there in the first place to move the sliders.