Arlo Secure Slow Loading Devices and Feed tab.

[Lukas2k]

Hi Guys,

Has anyone else's load time when trying to live view or view motion events increased? We have multiple locations on our account and when switching between them before, it would only be a second or two before I can check recent motion events and maybe 5seconds for the live view to connect.

Recently, the feed takes minutes, sometimes not loading at all, and if I switch to a different location while loading, it shows the feed of the previous property. Same with live view. I sit there waiting for the device to stop loading so I can press the play button and then it says "Connecting" for ages.

This is only recently started happening and it doesn't seem to be just me. Someone else in the office is having the same issue.

I have a Samsung S24 Ultra with latest software update and the Arlo app is also up to date.

Is this an issue others are experiencing too? Thanks!

[Jcl8706 · Accepted solution]

Ahh, gotcha. Sorry for being rude. Very last step I tried was reinstalling the app which so far has fixed the issue. Thank you