Arlo Secure Plan for additional products Verisure won't support

[Palwinder01]

Hello, 

I have a Verisure account which monitors my Arlo doorbell and I have purchased  2nd Gen indoor & outdoor cameras not from Verisure.

I can't get the feeds on the Arlo app as the plan is set up with Verisure. I wanted to know what I need to do to get the feeds on the Arlo app. I have tried to create another account and then send a people request to the account monitored by Verisure but it removes the feed from my doorbell. 

I want to know how can I get everything on one app and receive all of my feeds.

[StephenB]

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@Palwinder01 wrote:

I want to know how can I get everything on one app and receive all of my feeds.

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After you get the second account setup (with the new cameras installed) you would use this procedure:

• https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-0

What I am not sure of is whether the second account would bypass Verisure or not.

[Palwinder01]

The second account removes the doorbell from devices which is with Verisure and replaces with the cameras.

When I remove the cameras from devices the doorbell appears again

[StephenB]

Best to use only one discussion thread for this - otherwise it gets confusing.