Arlo Secure Mobile App

[Boltendennis]

On the Arlo Secure mobile app, I was getting ready for the new Arlo Security system so I upgraded the App for the new system. I say an upgrade when I was adding a new device such as the Arlo security system. Now the camera I was sharing with other family members is not working as they are on the non upgraded app. They do not want to upgrade their app as its says a lot of the devices are not supported yet such as the Arlo lights and Arlo Q cameras. Is there a way I can remove/delete the upgrade which was downloaded for the New Arlo Security system. How can I get other users to see the cameras? I was trying to share the Arlo baby cameras. If I create a new Arlo account with the Cameras still have that upgrade installed? what if I hard reset the cameras? Are older Arlo devices going to be supported such as Arlo Baby, Arlo Q, Arlo lights with the Mobile app upgrade?

[JamesC]

Boltendennis,

After upgrading your account, there is no way to remove the upgrade. When sharing cameras, both accounts need to be using the same version to see the shared devices.

JamesC