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Arlo Secure Emergency Notification for Smoke alarm while in Standy Mode

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Espejo1128
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Aspirant

How do you set up the Arlo Secure to notify Emergency Responders when a Smoke Alarm is triggered while in Standby Mode? I am running Arlo Safe and Secure Pro on a Keyboard Sensing Hub (hardware SH1001er1.3) with firmware 1.6.2_ee12ab2.

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JamesC
Community Manager
Community Manager

Espejo1128,

 

If security experts are unable to contact you directly, the appropriate authorities will be dispatched to investigate the emergency if you're unable to respond.

 

JamesC

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JamesC
Community Manager
Community Manager

Espejo1128,

 

For information on how to set up emergency response, take a look here: https://kb.arlo.com/000062594/What-is-the-Arlo-Emergency-Response-feature-and-how-does-it-work

 

JamesC

Espejo1128
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Aspirant

Thanks James.  It appears that one must have their phone on them to receive a notification from Arlo that something is not correct and then requires the user to actively request emergency responders through Arlo.  Is there an automatic process to notify the the 24/7 monitoring service that does not require the users intervention?

JamesC
Community Manager
Community Manager

Espejo1128,

 

If security experts are unable to contact you directly, the appropriate authorities will be dispatched to investigate the emergency if you're unable to respond.

 

JamesC

Espejo1128
Aspirant
Aspirant

Thanks James.  That's the answer I was hoping to get.

Andrew