Arlo Secure Emergency Notification for Smoke alarm while in Standy Mode

[Espejo1128]

How do you set up the Arlo Secure to notify Emergency Responders when a Smoke Alarm is triggered while in Standby Mode? I am running Arlo Safe and Secure Pro on a Keyboard Sensing Hub (hardware SH1001er1.3) with firmware 1.6.2_ee12ab2.

[JamesC]

Espejo1128,

For information on how to set up emergency response, take a look here: https://kb.arlo.com/000062594/What-is-the-Arlo-Emergency-Response-feature-and-how-does-it-work

JamesC

[Espejo1128]

Thanks James.  It appears that one must have their phone on them to receive a notification from Arlo that something is not correct and then requires the user to actively request emergency responders through Arlo.  Is there an automatic process to notify the the 24/7 monitoring service that does not require the users intervention?

[JamesC · Accepted solution]

Espejo1128,

If security experts are unable to contact you directly, the appropriate authorities will be dispatched to investigate the emergency if you're unable to respond.

JamesC

[Espejo1128]

Thanks James.  That's the answer I was hoping to get.

Andrew