Arlo Secure 4.0 Disaster

[MojoArlo]

I own four Arlo Pro 4 cameras in two locations. In order to share with my wife, I was forced into an upgrade to Arlo 4.0.  COMPLETE DISASTER.  No longer can I arm or disarm individual cameras while leaving the others operating. Previous app version had very simple interface: go to Mode, select camera, change mode, done. Now, there are "routines" with modes, none of which provide the same functionality.  Moreover, Arlo advertises its new app as being to control cameras in different locations. Not so WITHOUT A SEPARATE SUBSCRIPTION.  So if I wish to have the front of my house (with vehicle traffic) controlled separately from the rear (field), my supposed unlimited camera plan is insufficient.  My fourth camera, at a cottage, also must be controlled as if it is deployed at my residence miles away. This is not how the system is advertised to operate.  Complete step backward in user interface and functionality.  Arlo also misrepresents what its service does at what price: unlimited camera plan should say "IN ONE LOCATION" if that is how it now operates.  Will not buy another Arlo (I am stuck with four) and would not recommend Arlo to anyone.

[DannyBearAgain]

The ultimate satire is you are locked in to using the new app UI, no return path.

All newly created arlo accounts are forced to use the new UI.

You just had to be lucky to create an account before the silent change arlo made to be able to keep using the older UI and not purchasing any new camera models that force the down eh upgrade.

[DLL00]

i have the same issue!!!!! new app doesn't allow me to operate my 3 cameras seperately. i have 1 camera in a holiday house and then 2 at my main house. The new app only allows me to turn on all 3 cameras or turn off all 3 cameras. Its the worst app upgrade ive ever seen 

[StephenB]

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@MojoArlo wrote:

Previous app version had very simple interface: go to Mode, select camera, change mode, done.

I agree they need to add back custom modes (and expect they are working on that, given the number of people with use cases that require it).

That said, there is a simple way to get a very similar result - go to devices, select camera, select settings, turn camera off, done.  The only difference (compared to what you did before) is that you do need to turn the camera back on before you can live stream it.

You can also edit armed home so that it enables only the rear field and the cottage cameras (disarming the front cameras).