Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q cameras and door bell are not discoverable after installing new Netgear router RAXE500.

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Dougals
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Arlo Q cameras and door bell are not discoverable after installing new Netgear router RAXE500. I tried using my Iphone and laptop, made sure I was on 2.4 network and did reset on cameras and doorbell. Also purchased a new Arlo doorbell. Set up goes perfectly until the discover devices phase. Correct lights on devices and the chime sounds. Even moved within 10 feet of the router with cameras. No luck discovering devices. Is there a problem with new Netgear Nighthawk RAXE500? Nighthawk technical support was unable to find a problem and suggested I get help from Arlo.

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jguerdat
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You may need to make sure you're using WPA2 encryption - WPA3 may be the problem. If you want to use WPA3, maybe set up a guest network for the cameras that uses WPA2.