Arlo|Smart Home Security|Wireless HD Security Cameras

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skkim907
Follower
Follower

Does anyone else have this problem? I login to my app on my iphone 13 and it gives me the error message "1082: The login failed because the account has been closed." I was able to change my password on my laptop and I am also able to login to my account but as for trying to login to the dashboard it gives me the login failed message that I mentioned above. 

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JamesC
Community Manager
Community Manager

skkim907,

 

Are you able to provide a screenshot of the error you're seeing?

 

JamesC

sandrathepanda
Aspirant
Aspirant

1082.jpeg

JamesC
Community Manager
Community Manager

Do you have more than one Arlo account? Are you using the correct email address to log in?

 

JamesC