Arlo|Smart Home Security|Wireless HD Security Cameras

April update

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Sjeistein-23
Aspirant
Aspirant

after the new update, the outdoor cam doesnt detect fast enough as before, people and vehicles can back up or walk in on property without beeing detected!!! They have to drive or walk veeeeey slow to be detected, before update it instantly detected!

5 REPLIES 5
jguerdat
Guru Guru
Guru

Have you changed your motion sensitivity settings? Are you using activity zones? You may want to disable them temporarily to see if it's the zones causing it.

Sjeistein-23
Aspirant
Aspirant

Have tried with and without, wasnt using before update either, then when this non reaction happen after update i tried all but nothing.

jguerdat
Guru Guru
Guru

Do you have another camera? If so, swap them around to see if it's the camera or location.

Sjeistein-23
Aspirant
Aspirant

No other camera that is connected to arlo, this was fine until april update, it was fast and on spot instant when movement.. it would registrer car or someone biking/running past it, but nothing now, as said before they gotta bike slow/or drive veeery slow for it to registrer…

jguerdat
Guru Guru
Guru

You don't say which camera you have and how it's connected (WiFi or hub) but I'd try removing the camera from your account and set it back up as if new.