Arlo|Smart Home Security|Wireless HD Security Cameras
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Annual subscription

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Manzi20
Aspirant
Aspirant

I got the secure annual subscription yesterday in hopes I would be able to record at all times. I was wrong I need to switch my plan to CVR but I want to be sure I’ll get my money back for the months I won’t be using the annual subscription. I tried cancelling it yesterday and it said “sorry to see you go, you’ll be able to use subscription til Feb 14th 2023.” 

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StephenB
Guru Guru
Guru

@Manzi20 wrote:

I want to be sure I’ll get my money back for the months I won’t be using the annual subscription. I tried cancelling it yesterday and it said “sorry to see you go, you’ll be able to use subscription til Feb 14th 2023.” 


They don't refund when you cancel - one big disadvantage of the new annual plan.

 

CVR requires more than a subscription.  You need to connect the camera with a base/smarthub, and you need to provide AC power to the camera (solar won't do it).

 

Although expensive, I do suggest going with both for a bit.  You can't download footage from the CVR stream, and it can be time-consuming to look for a specific event.  So having motion-triggered recordings as well can be useful,

 

 

Manzi20
Aspirant
Aspirant

we’ll that’s kinda crap of them 

$120 for literally nothing

 

thank you for replying though!