Animal Detection Tagging Missing – Has Arlo Turned Off AI Features?

[Toorakuk]

What’s happened to Arlo’s animal detection?

I pay for subscription and for years, I relied on the smart AI tagging to identify and filter animal-triggered videos. It worked well—I could select “Animals” and instantly see when wildlife had triggered a camera, or when pets were outside.

But for at least the last six months, that feature seems to have quietly vanished. I still get recordings with clear footage of animals ( foxes, badgers deer, etc), but none of them are tagged as “Animal” anymore, and the filter returns nothing. It’s as if the AI detection has just stopped working entirely or been disabled.

Has this feature been removed or downgraded without notice? If so, that’s a major loss for users who chose Arlo specifically for its smart detection and filtering. If it’s a bug, it’s a long-running one that urgently needs fixing.

Would appreciate clarity from Arlo on this—is this a temporary issue, or has animal detection simply been scrapped? But the feature left in the app in the hope that users won’t notice?

[jguerdat]

Are you using the Android app or iOS? You made me check even though I thought I knew the answer and, yes, the Android app still has the Animal toggle (mine is on) and I get notifications and classifications of Animal.

[Toorakuk]

Hi, I use iOS, and have made sure I have the latest app version. This feature stopped working about six months ago, it’s all there - but just doesn’t work anymore. Filtering by animals returns zero videos.

[StephenB]

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@Toorakuk wrote:

Hi, I use iOS, and have made sure I have the latest app version. This feature stopped working about six months ago, it’s all there - but just doesn’t work anymore. Filtering by animals returns zero videos.

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FWIW, I also use iOS and I am getting animal detections.

But I have no way of estimating how many animal recordings it might have missed.