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The arlo Secure Android app periodically loses it, attempting to view cameras or look at my library displays a message to the effectt hat there's a problem and Arlo is "working on it". If I clear data and log in again I am able to use the app again for a while until it again loses it and stops showing me any video.
I don't have any problem with the Arlo iOS app on my iPad.
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I haven't had to do this with any version of the Android app. I have, on occasion, cleared cache but not for the reason you mention.