Add camera to plan

[mike5555]

Hi

I had a Secure subscription and 4 cameras. Now I have a 5th camera and want to add it to the subscription. 

Before upgrading to Secure Plus, I had the option to manage which camera is in the subscription (naturally I couldn't add the 5th camera because Arlo Secure is limited to 4 cameras). Now that I upgraded to Secure Plus, the option is gone and I cannot manage which camera is in the subscription. So how do I add the camera so I actually get any benefit from the upgraded plan?

[StephenB]

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@jguerdat wrote:

Assuming you have the multi-camera plan (NOT single camera plans) it's for unlimited cameras

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@mike5555:  Several subscription details do depend on the country. 

Are you in Europe?  In Europe, the Secure multi-camera plan is limited to 4 cameras, Secure Plus is unlimited.

[jguerdat]

Assuming you have the multi-camera plan (NOT single camera plans) it's for unlimited cameras so you don't have add them to the sub - they're already there. If the new cameras is on a trial sub, wait for the trial to expire and it will automatically be added to your paid plan.

[StephenB]

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@jguerdat wrote:

Assuming you have the multi-camera plan (NOT single camera plans) it's for unlimited cameras

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@mike5555:  Several subscription details do depend on the country. 

Are you in Europe?  In Europe, the Secure multi-camera plan is limited to 4 cameras, Secure Plus is unlimited.

[DravenCole]

Ok, thanks.