Activity zone not saving

[Spiderspoon]

I have Essential Wire-Free Video Doorbell. 

Connected to iPhone and Windows PC.

I adjusted the Zone 1 Activity Zone slightly and was able to save the change on the PC. 

Now when I go to the phone app, the change was not reflected there. And when I adjust it on the phone, there is no button to save the change.

[JamesC]

Spiderspoon,

Do you have the latest version of the mobile app installed? Try deleting and recreating the zone.

JamesC

[Spiderspoon]

Yes, my app is up to date.

I deleted zone 1 and recreated another zone 1. There is no save button.

[Spiderspoon]

There is a Save button on the website, but not on the phone app.

Notwithstanding that and all that precedes, I think I have misunderstood Activity Zone. I thought it would change the shape or size of what was recorded. I was expecting that it would zoom in on what I had selected, but it doesn't.

I have another problem though. It takes several seconds to pick up and start recording. If I walk up to the front door, it doesn't record me walking up until I am almost there. So it doesn't record a visitor approaching, but only someone who has been there for a few seconds. Can this be adjusted?

[StephenB]

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@Spiderspoon wrote:

I think I have misunderstood Activity Zone. I thought it would change the shape or size of what was recorded. I was expecting that it would zoom in on what I had selected, but it doesn't.

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Correct.  Its purpose is to exclude notifications and recordings due to motion in areas not of interest (e.g., outside the zone).

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@Spiderspoon wrote:

I have another problem though. It takes several seconds to pick up and start recording. If I walk up to the front door, it doesn't record me walking up until I am almost there. So it doesn't record a visitor approaching, but only someone who has been there for a few seconds. Can this be adjusted?

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The system uses passive IR sensors to detect motion.  Those have a range of about 20-25 feet - though this depends on the details of the moving object (size, temperature).

You can try increasing the motion sensitivity, and see if that helps.  https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera